Adding Photos to an Order in CollisionLink Shop

KB Article #2757

Photos can be added to Unsent Orders or Jobs in CollisionLink Shop. Use this feature for hard-to-identify parts or unique decals. 

Photos must meet the following specifications: 

• The image must be in a gif, jpg, bmp, or png format.
• The image file size must be smaller than 8 MB. 

Choose the appropriate process from the options below: 

• To add photos to an unsent order...
• To add photos to an order in a job...

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To add a photo to an unsent order:

1. From your Unsent Orders List, click the vehicle name to view order details. 
   
2. From the Add Images section at the bottom, click Choose File.
   
3. Using the File Explorer, locate the file and click to highlight it.
   
4. Click Open.
5. The file name will display in the Add Images section. Click Upload Image.
   
6. The photo will display in the Attachments section.
   
7. Click Save to save the changes or click Send to submit the order to the selected dealer.
   

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To add a photo to an order in a job:

1. From your Jobs List, click the vehicle name to view order details.
   
2. If there are multiple orders for this job, select the correct order from the Orders grid.
   
3. From the Add Images section at the bottom, click Choose File.
   
4. Using the File Explorer, locate the file and click to highlight it.
   
5. Click Open.
6. The file name will display in the Add Images section. Click Upload Image.
   
7. The photo will display in the Attachments section. The image is automatically saved to the job.